Got a gift card? Gift card? REDEEM IT NOWRedeem it now. or you can browse the site and redeem it during checkout.

Careers

Dollar Shave Club is Hiring!

Dollar Shave Club is a rocketing men's lifestyle brand and e-commerce company on a mission to change the way men address their shaving and grooming needs. From our BS-free razor subscription, to our Shave Butter chemistry, to tomorrow’s cutting edge user experience – we’re dedicated to inventing smart products to make guys’ lives better and easier. We have an exploding member base to show for it and are backed by top tier VC funds.

We work in an open-air historical building in sunny Venice, CA – minutes from the beach. Our culture is original, creative, and cool. We offer competitive benefits and compensation to qualified candidates.

Available positions:

Send an email and resume to: careers@dollarshaveclub.com

Technical Recruiter

Overview

Dollar Shave Club (DSC) is looking for a top-notch Technical Recruiter. You will partner with DSC’s Chief People Officer and Technical Team to source and recruit the best engineering talent to one of America’s hottest, most watched young companies.

The Ideal Candidate

You are a rising star in recruiting circles. You are relentless in your pursuit of great tech talent – you speak their lingo, you understand how they think, and they think you are cool enough to hang out with them. While you are good at finding the best in the business and assessing for cultural fit, you are even better at closing the deal! You love what you do and you recognize that you are on the front-line of brand ambassadorship for an incredible brand.

Responsibilities:

Learn the business and appreciate what makes DSC tick:

  • Business Knowledge: To represent DSC to the best candidates, you need to understand the vision, strategy and culture of the organization and the ins and outs of the business
  • Brand Ambassadorship: Our employment brand is key to attracting the best talent, and you will be one of our frontline brand ambassadors – sharing the DSC story and value proposition. Learn and understand our culture and be an ambassador of our values in the market
  • Quality & Excellence: Partner with all of our leaders (e.g. Marketing, User Experience, Creative and Member Service Teams) to ensure we recruit candidates who are committed to a quality and exceptional experience for our DSC members

Partner with our amazing Tech team to define the perfect role and talent profile:

  • Technology Knowledge and Ambassadorship: Promote our cutting-edge technology – one of the best platforms in the e-commerce world. You will understand and represent our technical roles and the technical skills necessary to join our incredible team
  • Job/Role Requirements: Understand the needs of the team and build a compelling job specification, behavioral based interviews, competency-based evaluations and candidate profiles to make sure you find the perfect match
  • Posting and Positioning: Ensure that our roles are positioned well in the marketplace and posted anywhere the best tech talent will find them

Get the best talent to join one of the hottest companies:

  • Community Engagement: Actively participate in professional networking groups, job fairs, and other recruiting events to diversify talent pool, with specific connections with local talent and with top tech schools
  • Sourcing and Recruiting: Lead DSC’s tech recruiting efforts, taking responsibility for candidate sourcing, screening, and presentation of the best candidates to the hiring manager. Develop and implement sourcing strategies to generate a pipeline of qualified candidates. Identify and introduce new, creative ideas for sourcing talent
  • Interviewing and Selection: Work with hiring managers and the People Team to coordinate interviews, ensure candidates have a positive experience through the process, and follow up
  • Closing: Craft the best mutually beneficial offer for both the business and the candidate and close the deal! Support salary preparation in collaboration with management and CPO

Make it a great experience at DSC:

  • Onboarding: Make sure that the team is ready to welcome newbies with open arms when they arrive
  • Continuous Improvement: Get feedback on the process, check in with our new team members at regular intervals, and make improvements to our recruiting and onboarding process so that it gets better every time

Skills and Experience:

  • A “get it done” attitude and dedication to excellence – doing what it takes to move the company forward
  • Curious and confident - knows the latest trends in technology and where to find the best techies in their field
  • Bachelors degree preferred and 5-7+ years of admirable experience as a tech recruiter (with specific experience with ruby, javascript, mobile hires and open source technology) – other recruiters are intimidated by your skills
  • An engaging, authentic and fun personality
  • A conversation and relationship builder with strong written and verbal communication skills
  • Exceptional organizational and multi-tasking skills

DSC offers great compensation and benefits for our awesome team members

join the club

Product Development Coordinator

Company Overview

Dollar Shave Club is a men’s lifestyle brand dedicated to helping men live smarter, more successful lives through high-quality personal products, content, and technology. We are looking for an experienced and dynamic leader to join our team as Product Development Coordinator at our beautiful Venice, CA offices.

Position Overview

As Product Development Coordinator you will support the Product Development Team to expand DSC's product portfolio by bringing cutting-edge product concepts to life. This is a one-of-a-kind opportunity to join a rocketing men's lifestyle brand that's quickly becoming a household name and help define what it should mean in terms of physical product.

The Ideal Candidate

The ideal candidate has worked in house at a major brand, manufacturer or supplier assisting in the creation of personal care products. You are eager and willing to to help out on day-to-day activities that support new product development, are comfortable interfacing with cross-functional teams and outside vendors, and are exceptionally organized.

Responsibilities

  • Assist the Product Development Team throughout all phases of the development process based on priorities set by PD Manager/Director and drive tasks to completion and issue resolution.
  • Operate with working knowledge of the development process and how it relates to new product development timelines, cross-functional teams and external vendors to help meet all key dates/timelines for on-time product launches.
  • Attend weekly PD team meetings to report on project status and open issues.
  • Analyze market trends, new product launches and complete detailed competitive analysis as needed.
  • Attend and engage in related industry events, trade meetings and associations to learn and stay abreast of industry news and innovations
  • Monitor and research all new active ingredient breakthroughs across various categories; Track and report competitive new product launches.
  • Organize in-house testing to confirm new product benefits and positive results.
  • Maintain accurate information for formulas and ingredient listings.
  • Manage and maintain Product Development charts, submission logs and various organization documents throughout the entire development process.
  • Maintain an orderly, neat, efficient standard/submission storage system.
  • Assist with formulation testing and quality assurance process.
  • Assist in the review of package copy and ILN claim sheets.
  • Perform other tasks and projects as directed by the PD Manager/Director.

Qualifications

  • B.A. / B.S. degree preferred.
  • 3 years experience in cosmetic, hair care or skin care product development.
  • Well organized, self-motivated and an ability to work independently and cooperatively in team settings.
  • Ability to handle multiple tasks simultaneously.
  • Works well with deadlines, under pressure.
  • Strong problem-solving and analytical skills.
  • Strong verbal and written communication skills.
join the club

Senior Experience Designer

Overview

Design and creativity guide all aspects of the brand and our daily operation. Our scope is ambitious and our needs are comprehensive. We are searching for exceptional creative UX designers to work across all consumer touch points: Web, apps, marketing, member services, physical products, packaging and distribution. You will also be key in shaping the internal tools that we use to manage our members.

The ideal candidate has:

  • A desire to work on experiences that encompass more than the web.
  • Experience designing for mobile & tablet.
  • The ability to communicate fresh ideas.

Responsibilities

  • Plan and conduct user research activities such as persona development and need-finding.
  • Conduct competitive audits and analysis.
  • Brainstorm innovative ideas.
  • Create all project necessary documentation including ecosystems, user flows, wireframes, sitemaps, user scenarios, functional specifications, navigation schemas and clickable prototypes.
  • Identify opportunities for improving the overall user experience.
  • Plan and conduct usability evaluations and usability tests.
  • Participate in user experience thought leadership within the company.

Requirements

  • Strong presentation and communication skills (both written and verbal) are required.
  • Must be able to estimate statements of work, and handle multiple projects concurrently.
  • Must be a self-starter who will bring original ideas and fresh approaches to each project they work on.
  • Detail-oriented and highly developed organizational skills including the ability to prioritize tasks and meet deadlines
  • Excellent understanding and knowledge of User Centered Design principles and methods.
  • Strong self-management skills as well as ability to work as a contributing member of a multi-disciplinary team
  • Fluency in industry best practices with the ability to communicate decisions made
  • Proficiency in InDesign, Photoshop & Illustrator.
  • Proficiency at prototyping in code or using programs like Justinmind or Invision.
  • Familiarity with software technologies such as HTML5, Flash, CSS, Javascript, etc.
  • Outstanding portfolio of related work.

Education & Experience

  • Agency, consulting or In-house experience.
  • 4+yrs experience.
  • Bachelor's degree preferred in design-related discipline: Interaction, Information or Interface design; Human-Computer Interaction;Design Planning; Graphic Design; Communications.
join the club

Experience Designer

Overview

Design and creativity guide all aspects of the brand and our daily operation. Our scope is ambitious and our needs are comprehensive. We are searching for exceptional creative UX designers to work across all consumer touch points: Web, apps, marketing, member services, physical products, packaging and distribution. You will also be key in shaping the internal tools that we use to manage our members.

The ideal candidate has:

  • A desire to work on experiences that encompass more than the web.
  • Experience designing for mobile & tablet.
  • The ability to communicate fresh ideas.

Responsibilities

  • Conduct user research activities such as persona development and needfinding.
  • Conduct competitive audits and analysis.
  • Brainstorm innovative ideas.
  • Create all project necessary documentation including ecosystems, user flows, wireframes, sitemaps, user scenarios, functional specifications, navigation schemas and clickable prototypes.
  • Identify opportunities for improving the overall user experience.
  • Plan and conduct usability evaluations and usability tests.

Requirements

  • Strong presentation and communication skills (both written and verbal) are required.
  • Must be able to handle multiple projects concurrently.
  • Must be a self-starter who will bring original ideas and fresh approaches to each project they work on.
  • Detail-oriented and highly developed organizational skills including the ability to prioritize tasks and meet deadlines
  • Excellent understanding and knowledge of User Centered Design principles and methods.
  • Strong self-management skills as well as ability to work as a contributing member of a multi-disciplinary team
  • Fluency in industry best practices with the ability to communicate decisions made
  • Proficiency in InDesign, Photoshop & Illustrator.
  • Proficiency at prototyping in code or using programs like Justinmind or Invision.
  • Familiarity with software technologies such as HTML5, Flash, CSS, Javascript, etc.
  • Outstanding portfolio of related work.

Education & Experience

  • Agency, consulting or In-house experience.
  • 1+yrs experience.
  • Bachelor's degree preferred in design-related discipline: Interaction, Information or Interface design; Human-Computer Interaction;Design Planning; Graphic Design; Communications.
join the club

Product Manager - Android

Overview

We’re looking for a creative, smart and enthusiastic product manager to help build the Dollar Shave Club Android app and drive its growth through future iterations. Success in this role requires an ability to walk in the shoes of the user, an appreciation for UI and UX, and an understanding of overall business objectives. You will be an advocate for the user and also be an effective communicator between the engineering, design and product teams as we move toward launch.

Key Responsibilities

  • Bachelor’s degree or higher
  • 2-4 years of professional experience with 1+ years of consumer facing software product management experience.
  • A love for all things Android. You follow new developments on the Android platform; you download the hottest new apps for the platform. You think it’s the best OS on the planet.
  • Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment.
  • Experience coordinating complex product development cycles and software development schedules. Broad technical breadth including familiarity with mobile technology, web services and back-end application infrastructure.

Preferred

  • Passion for digital media and the mobile space
  • Experience delivering consumer software products
  • Strong verbal and written communication skills with demonstrated experience engaging and influencing senior executives.
  • Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive actions.
  • High attention to detail including precise and effective customer communications and proven ability to manage multiple, competing priorities simultaneously.
  • History of teamwork and willingness to roll up one’s sleeves to get the job done
  • You’ve worked in a SCRUM/Agile environment
join the club

Lead Software Engineer

Duties

  • Create, maintain, and lead the development of the company’s high-availability and scalability e-commerce platform.
  • Provide overall architecture guidance.
  • Architect and implement data models and information flow between system components.
  • Design and implement the subscription-billing platform. Design, develop and maintain high-volume in-house email marketing automation platform.
  • Architect, implement and manage a high-availability, secure and scalable server infrastructure.
  • Develop machine learning algorithms to analyze customer satisfaction and automate common tasks for efficient customer service.
  • Design and implement analytics frameworks to track key performance indicators.
  • Develop and manage the asynchronous event messaging system. Monitor the performance of applications and servers and make modifications as needed.
  • Organize deployment workflows to efficiently release new versions of applications.
  • Mentor developers and programmers in best practices and use of new technologies and frameworks.
  • Troubleshoot, diagnose, and triage issues involving the production system.
  • Communicate issues and status to project stakeholders.

Requirements

Master’s degree or equivalent in Computer Science, Computer and Information Systems, or a closely related field, plus one (1) year of software development/engineering, systems administration, or related experience.

Must have some experience performing high-scalability website development; developing and maintaining high-availability, secure and scalable server infrastructure; working with real-time web communications; conducting training in new technology and efficient tooling; and utilizing development tools and technologies including machine learning, Javascript, GIT, Webservices, and Resque.

join the club

DC Operations Manager –
E-commerce

Overview

Dollar Shave Club is a rocketing men's lifestyle brand and e-commerce company on a mission to change the way men address their shaving and grooming needs. From our BS-free razor subscription, to our Shave Butter chemistry, to tomorrow’s cutting edge user experience – we’re dedicated to inventing smart products to make guys’ lives better and easier. We have an exploding member base to show for it and are backed by top tier VC funds.

The Operations/Warehouse Manager is a tactical leader on the fulfillment team which is responsible for delivering 1 million+ packages per month. You will be a key player for building out Dollar Shave Club's West Coast operations including building out and managing our first warehouse. You will drive overall direction, coordination and evaluation of their teams while maximizing productivity and meeting department goals. Additionally, you will be heavily involved in planning the layout, and making sure we exceed expectations, both on throughput and accuracy.

Duties

  • Work with consultants for fulfillment center to include floor layout, racking systems, permitting, conveyors, etc.
  • Operation Manager provides leadership, guidance and training in all warehouse functional areas, including order handling, wave management, shipping, receiving, warehousing, cycle counting, and material handling.
  • Organize and lead projects to maintain highest levels of accuracy, throughput and efficiency.
  • Troubleshoots all receiving and shipping complaints to find the cause, help resolve the issue, and prevent reoccurrence.
  • Handles additional tasks necessary to fulfill the needs of the company.

Qualifications

  • Minimum of 10 years in a Warehouse or Distribution environment.
  • Minimum of 5 years in a Supervisory/Management role.
  • Demonstrated excellent communication skills both written and oral.
  • Leadership.
  • Data driven and use analytics to measure throughput, accuracy and cost efficiencies.
  • Hands on experience with warehouse automation.
  • Strong technical skills and ability to apply technology to improve efficiencies within the organization.
  • Bachelor’s degree or equivalent work experience.
join the club

Product Development Manager

Overview

Dollar Shave Club is a men’s lifestyle brand dedicated to helping men live smarter, more successful lives through high-quality personal products, content, and technology. We are looking for an experienced and dynamic leader to join our team as Product Development Manager.

As Product Development Manager, you will work with the Director of Product Development to expand DSC's product portfolio by bringing cutting-edge product concepts to life. You will work to interpret the brand’s vision in the form of high quality grooming, skin-care, and personal care products that will sustain our company growth. This is a one-of-a-kind opportunity to join a rocketing men's lifestyle brand that's quickly becoming a household name and help define what it should mean in terms of physical product.

The ideal candidate has worked in house at a major brand, manufacturer or supplier bringing multiple personal care products from concept to fruition. You are savvy at creating and managing development timelines, can drive consumer insight studies, are comfortable interfacing with R&D, have an eagle eye when it comes to proofing artwork, and are brimming with new product ideas. You are a dynamic thinker, who's equal parts creative & business-minded.

Responsibilities

  • Work directly with Director of Product Development to oversee formulation process from concept to approval to ensure new product quality, appearance and effectiveness meet DSC standards and brand image.
  • Manage new product development timelines and interface with cross-functional teams to ensure all key dates/timelines are met for on-time product launches.
  • Attend weekly PD meetings to report formula development status and issues relative to the timeline.
  • Assist in the development and review of package copy, training materials, and ILN claim sheets.
  • Generate Creative briefs for new products based on management direction.
  • Develop new product concepts and validate their value through market research and dialogue with customers.
  • Analyze market demographics and conditions to determine desired product mix; complete competitive analysis as needed.
  • Assist with formulation testing and quality assurance process.
  • Organize in-house testing to confirm new product benefits and positive results.
  • Maintain accurate information for formulas and ingredient listings; ensure ingredient listings meet international requirements and standards.
  • Monitor and research all new active ingredient breakthroughs across various categories; engage with top raw material supply houses and formulators.
  • Educate DSC team and partners on new product uses and benefits.
  • Research new product names and potential trademark conflicts.
  • Manage and maintain Product Development charts, submission logs and various organization documents throughout entire development process.
  • Maintain an orderly, neat, efficient standard/submission storage system.
  • Perform other tasks and projects as directed by the Director of Product Development.

Qualifications

  • B.A. / B.S. degree preferred.
  • 3-5 years experience in cosmetic, haircare or skin care product development.
  • Well organized, self-motivated and an ability to work independently and cooperatively in team settings.
  • Ability to handle multiple tasks simultaneously.
  • Works well with deadlines, under pressure.
  • Strong problem-solving and analytical skills.
  • Strong verbal and written communication skills.
join the club

Member Services Associate

Overview

We’re looking for bright, upbeat customer service representatives to be the front-line of our brand ambassadorship. Strong relationships with our members is our lifeblood, so we only want the best.

Ideal candidates will have superb customer service and communication skills with the ability to compose emails and handle chat sessions courteously, gregariously and autonomously. We're growing at a rapid pace and need to service our awesome members around the clock, so candidates available for weekend shifts are highly encouraged to apply. The position will begin as a contract role, but could blossom into a full-time opportunity. Local applicants only please.

Key Responsibilities

  • Communicate directly with DSC members via email, chat, and phone, answering questions and solving issues.
  • Master DSC product, pricing, and technical information to effectively communicate with existing customers and site visitors.
  • Handle multiple chat and email sessions concurrently.
  • High comfort level providing phone support in a courteous and upbeat manner.
  • Maintain complete confidentiality with customer information.
  • Courteously diffuse difficult customer situations.
  • Complete non customer-facing tasks and/or projects to support Team Leads and Managers in the Member Services department.

Qualifications

  • The ideal candidate will identify opportunities to retain customers, communicating clearly and effectively while accurately inputting consumer data into CRM system.
  • Web proficiency in handling email, chat, inbound and outbound customer calls, efficiently navigating between multiple systems containing customer information.
  • Must be fluent in the English language including excellent spelling and grammar.
  • Experience in a Customer Service environment answering a high volume of inquiries via phone and/or email highly preferred..
  • Strong computer skills, proficient in Microsoft Office. Bachelor’s degree is a plus.

Must Have Characteristics

  • Understands the importance of customer experience and superb customer support.
  • Able to work independently with minimal supervision in a noisy, fast–paced, high-volume environment.
  • Attention to detail, critical thinking skills, and dependable follow through.
  • Reliable attendance and willingness to work long hours when needed.
  • Eager to learn and be a team player. No divas, no egos.
Join the club
Shaver