Last updated on December 18, 2013.
Dollar Shave Club, Inc. (“Dollar Shave Club”, “DSC”, “We”, “Us” or “ Our”) values your privacy and is committed to protecting your personal information. Dollar Shave Club is an online service that delivers high-quality shaving razors and grooming supplies to its members once a month (“Services”). Dollar Shave Club - Shave Money. Shave Time.
Information Collection and Use
The information We collect from you enables us to fulfill your request for our products (razors and/or other grooming products that you order and receive through your Membership), to send you information or content in which you may be interested, and keep you abreast of any updates related to our Site and your Membership. We also use this information to personalize and continually improve our Site, your experience, and to ultimately serve you better.
Information Collected Upon Registration: You may browse our Site without registering. If you would like to place an order, become a member, and/or request information from us then we require you to register with us and become a member on our Sites. When you create, register, or edit your DSC account, you provide some personal information, such as your name, email address, and password. Please safeguard your password and other personal information. You may be liable for unauthorized use of our web site, as well as have your private information used by others. In some circumstances, such as making a purchase of our products, we will request that you provide your credit card, debit card, or acceptable payment option and your billing address and shipping address. You are welcome to not provide this information, but if you do not wish to provide this information then there is no way for us to provide you with our products and Services and therefore you cannot become a member.
Information We Collect Automatically: In addition, when you visit the Sites and/or register for Membership, we may collect certain information by automated means, such as cookies, web beacons, and other automated devices. A “cookie” is a text file that websites send to a visitor‘s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, is used to transmit information back to a web server. We also may use third-party website analytics tools (such as Omniture, Google Analytics, and Facebook Insights), that collect information about visitor traffic on the Sites. The information we may collect by automated means includes:
- Information about the devices our visitors use to access the Internet (such as the IP address and the device, browser, domain name and operating system type)
- URLs that refer visitors to our sites
- Dates and times of visits to our sites
- Information on actions taken on our sites (such as page views and site navigation patterns)
- A general geographic location (such as country and city) from which a visitor accesses our websites
- Search terms that visitors use to reach our sites and the webpage that led you to the Sites
Cookies and other Tracking Technology:
Local Storage Objects: We may use Flash Local Storage Objects (“Flash LSOs”) in order to store your Site preferences and to personalize your visit. Flash LSOs are different from browser cookies because of the amount and type of data stored. In addition, you cannot control, delete, or disable the acceptance of Flash LSOs through your browser. For more information on Flash LSOs, or to learn how to manage your settings for Flash cookies, go to the Adobe Flash Player Help Page, choose “Global Storage Settings Panel” and follow the instructions. To see the Flash LSOs currently on your computer, choose “ Website Storage Settings Panel” and follow the instructions to review and, if you choose, to delete any specific Flash LSO.
Log File Information or Log Data: Our servers automatically record information ("Log Data") created by your use of the Services. Log Data may include information such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device and application IDs, search terms, and cookie information. We receive Log Data when you interact with our Services, for example, when you visit our websites, sign into our Services, interact with our email notifications, or visit a third-party website that includes a DSC button or widget. DSC uses Log Data to provide our Services and to measure, customize, and improve them. If not already done earlier, for example, as provided below for Widget Data, we will either delete Log Data or remove any common account identifiers, such as your username, full IP address, or email address, after 18 months.
Clear Gifs Information : When you use the Service, we may employ clear gifs (a.k.a. Web Beacons), which are used to track the online usage patterns of our users anonymously. No personally identifiable information from your DSC account is collected using these clear gifs. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened by recipients. The information is used to enable more accurate reporting, improve the effectiveness of our marketing, and make DSC better for our users.
Site Analytics: As noted, we may use automated devices and applications, such as Google Analytics, to evaluate usage of our Site. We also may use other analytic means to evaluate our Site. We use these tools to help us improve our Site, performance and user experiences.
Links: DSC may keep track of how you interact with links across our Services, including our email notifications, third-party services, and client applications, by redirecting clicks or through other means. We do this to help improve our Services, to provide more relevant advertising, and to be able to share aggregate click statistics such as how many times a particular link was clicked on.
Third-Party Ad Networks : We may use third parties such as network advertisers to serve advertisements on Our Sites. We may display advertisements on Our Sites, participate in third party ad networks and make available to Our Sites users specific offers from third-party companies. Some of the advertisements you see on the Sites are delivered by third parties who also collect information through cookies, web beacons, and other technologies about your online activities, either on Our Web Sites or across the Internet, in an effort to understand your interests and deliver you advertisements that are tailored to your interests. These third parties include advertisers, advertising agencies, and ad networks that may collect information when you view or interact with one of their advertisements. Third parties that currently collect information on our Sites for the purpose of serving you with advertising tailored to your interest include, but are not limited to Atlas, BlueKai, DoubleClick, EyeWonder, Google, Mediamind, Audience Science and Pointroll. These companies may offer you a way to choose not to have your information used for advertising purposes. You can find more information by clicking on the company names above and following the links to each company's web site.
In addition, some of these companies are members of the Network Advertising Initiative ("NAI"), which offers a single location to opt out of receiving tailored ads from member companies. To opt out of information collection by NAI member companies, or to obtain information about the technologies they use or their own privacy policies, please visit the NAI consumer opt out page. Also, through the Digital Advertising Alliance ("DAA"), several media and marketing associations have developed an industry self-regulatory program to give consumers a better understanding of and greater control over ads that are customized based on their online behavior across different Web Sites. CBS Interactive is committed to complying with the Self-Regulatory Program for Online Behavioral Advertising. To learn more and make choices about interest-based ads from participating third parties, please visit theDAA consumer opt out page. In the UK, the Internet Advertising Bureau ("IAB UK") has developed Good Practice Principles for Online Behavioural Targeting. More information and an opt out page to manage online behavioral advertising preferences with IAB UK member companies are available atYourOnlineChoices.com. Please note that if you choose to opt out of having your information used to deliver advertisements tailored to your interests, you will continue to see advertisements on our Web Sites, but these advertisements may not be as relevant to you.
DOLLAR SHAVE CLUB SUPPORTS DO NOT TRACK
What is “Do Not Track”? Do Not Track (DNT) is a privacy preference that any user can set as a preference in their preferred web browsers. The United States Federal Trade Commission has endorsed DNT and California enacted a bill (AB370) that lets the sites you visit know that you do not want them collecting certain kinds of information about you across services which you have either directly or indirectly interacted with while on the page.
The DNT browser setting is now supported by recent versions of major browsers, including Firefox 5+, Internet Explorer 9+, Safari 5.1+, and Chrome.
Dollar Shave Club supports “Do Not Track” We are committed to providing you with meaningful choices about the information we collect to improve your Dollar Shave Club experience. We fully support DNT and here’s how:
Information Sharing and Disclosure
We do not disclose your private personal information except in the limited circumstances described here.
Your Consent: We may share or disclose your information at your direction, such as when you authorize a third-party web client or application as log-in credentials when you register for Membership.
How We Protect Your Information
We are committed to protecting the information we receive from you. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on Our system. While no computer system is completely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved. We have implemented commercially reasonable precautions, including, where appropriate, password protection, encryption, SSL, firewalls, and internal restrictions on who may access data to protect our Site and the information We collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. The Sites encrypt your credit card number, debit card number, or other payment option and other personal information using secure socket layer (SSL) technology to provide for the secure transmission of the information from your personal computer to Our servers. In addition, only those employees and third parties who need access to you information in order to perform their duties are allowed such access. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a password that nobody else knows or can easily guess, and keeping your password private. Also, you should never share your log-in information with others. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity. To change your Facebook password, you must go to the Facebook site and follow its procedures for changing your password.
Modifying Your Personal Information
Your California Privacy Rights
California residents may request a list of certain third parties to which we have disclosed personally identifiable information about you for direct marketing purposes. You may make one request per calendar year. In your request, please attest to the fact that you are a California resident and provide a current California address for your response. You may request this information in writing by contacting us at: firstname.lastname@example.org. Please allow up to thirty (30) days for a response.
Our Policy Towards Children
Our Services are not directed to persons under 13. If you become aware that your child has provided us with personal information without your consent, please contact us at email@example.com. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we take steps to remove such information and terminate the child's account. You can find additional resources for parents and teens www.connectsafely.org.
Changes to this Policy